refund policy

1. Refund and Cancellation Policy

• 1.1. After the subscription has commenced and payment has transacted, the subscription is not refundable or transferable.
• 1.2. Customers who subscribe to the monthly payment can terminate one or multiple solution subscriptions at any time. The service and billing will end on the next billing date. The customer can find the billing date under the subscription menu.

2. Termination / Access Restriction

• 2.1. WeManage reserves the right to suspend and/or terminate services rendered to default customers who fail to fulfil any outstanding payment or who violate the terms of use stated in this policy.
• 2.2. You agree that WeManage shall not be liable to you or any third party for any suspension or termination of your access to the Website.

3. Proprietary Rights

• 3.1. All trademarks used on the website are V-Work Sdn Bhd's (‘WeManage’) trademarks. You shall not use the trademarks, whether design or word marks: (1) as or as part of your own trademarks; (2) in a manner which is likely to confuse; (3) to identify products to which they do not relate; (4) to imply endorsement or otherwise of products or services to which they do not relate; or (5) in any manner which does or may cause damage to WeManage’s reputation or its trademarks.
• 3.2. You acknowledge and agree that the website or any part thereof, whether presented by WeManage, advertisers, or any third party, is protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws. All rights are expressly reserved.
• 3.3. You can only use the website as set out in these Terms and Conditions. Nothing on the websites shall be construed as conferring any license or other transfer of rights to you of any intellectual property or WeManage’s proprietary rights.

4. Disclaimer & Limitation of Liability

• 4.1. WeManage makes no warranty or guarantees that the website will meet your requirements or that the website will be secure, timely, uninterrupted, or error-free, or that any data, content, information, software, or other material accessible on or through the website will be free of viruses or other harmful components. Website usage is at your own risk, and you are solely responsible for all damages.
• 4.2. To the maximum extent permitted by applicable law, WeManage disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement to the website and transactions performed through the Internet generally. WeManage makes no representations or warranties regarding the quality of the call or any connection to or transmission over the Internet.
• 4.3. To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall WeManage be liable for any direct, indirect, incidental, special or consequential damages, damages for loss of profits (even if WeManage has been advised of the possibility of such damages or even if such damage is foreseeable), that result from the use of or the inability to use the website, any changes to the website and unauthorized access to or alteration of your transmissions or data, any communication, transmission, material or data sent or received or not sent or received, or any transactions entered into through the website or arising in connection with the fraudulent or unlawful acts of any third party.
• 4.4. You specifically agree that WeManage is not responsible or liable for any threatening, defamatory, obscene, offensive, or illegal content or conduct of any other party or any infringement of another's rights, including intellectual property rights.
• 4.5. If you are dissatisfied with the website, you agree that your sole and exclusive remedy is to discontinue using the website.
• 4.6. WeManage will take reasonable measures to maintain the privacy and security of all private information you provide to the website. Still, third parties (such as hackers) may breach or attempt to breach WeManage's security measures or may gain unauthorized access to the database or other equipment containing your information. You agree that WeManage shall not be liable for damages of any sort, whether arising under contract, tort, or otherwise, with respect to any breach of security of the website or any other company equipment or user information.
• 4.7. The content of the pages of this website is for your general information and use only. It is subject to change without notice. Accuracy and validity of any content published or posted by users are not verified or guaranteed by WeManage.
• 4.8. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.

5. Indemnity

• 5.1. You agree to indemnify, defend and hold WeManage, its officers, directors, employees, agents, shareholders and any third party information providers to the website harmless from and against all losses, expenses, damages and costs, including solicitors’ fees, resulting from any violation by you of this terms and conditions or asserted by any third party due to or arising out of your use of or conduct on the website.
• 5.2. The provisions of this paragraph are for the benefit of WeManage and its officers, directors, employees, agents, and shareholders with respect to the website. Each individual or entity shall have the right to assert and enforce these provisions directly against you on its own behalf.

6. Links to Third Party Sites

• 6.1. The website may contain links to third-party websites ("Linked Websites"). These links are provided for your convenience to provide further information. They do not signify that we endorse the Linked Website(s). We have no control over the content if the Linked Website is not working appropriately.
• 6.2. WeManage shall not be responsible for the advertisement, including, without limitation, any link contained in a Linked Website, and does not endorse any content, advertising, products, or other materials on or available from such websites or resources. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked Websites, and for taking precautions to ensure that whatever you select for your use is free of viruses, worms, Trojan horses, and other items of a destructive nature.
• 6.3. WeManage assumes no responsibility for and does not endorse, unless expressly stated, content created or published by third parties included in the Linked Websites and the services or which may be linked to and from the Linked Websites.
• 6.4. Any dealings with third parties (including advertisers) over the Linked Websites or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser, merchant or other third party.
• 6.5. You agree that WeManage shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such website or resource. The purchase of any product or service from a merchant on a Linked Website is a transaction solely between you and that merchant, and any question or dispute you may have regarding any such product or service should be addressed directly to the merchant responsible. WeManage has no responsibility or liability for any merchant or your relationship with such merchant.